Privacy Policy

Account data: email address, account password (hashed), six-digit transaction password (hashed), display preferences (e.g. up/down color scheme).

KYC data: legal name, date of birth, country of residence, government ID number and an image of the ID document.

Trading and wallet data: deposit/withdrawal history, on-chain wallet addresses generated for you, order history, fills, balances.

Device and security data: IP address, approximate location derived from IP, device fingerprint, user-agent and the most recent 30 sign-in events.

Operate the Service: create your account, route orders to the broker, generate deposit addresses, settle trades and process withdrawals.

Comply with sanctions and securities regulations applicable to FLUX and to Tiger Brokers as our executing broker.

Detect and prevent fraud, account takeover and abuse.

Send transactional notifications (verification codes, deposit confirmations, withdrawal status, order fills, security alerts) by email through Resend.

Tiger Brokers, our executing broker, receives the data needed to open a trading sub-account and route your orders.

Our custody infrastructure provider receives a pseudonymous external user ID and the on-chain transactions associated with your wallet.

Service providers (email delivery, cloud hosting, KYC processing, analytics) receive only what they need to perform their function and are bound by contract.

Regulators and law-enforcement when we are legally required to disclose, or to investigate suspected fraud or threats to user safety.

We do not sell your personal data and we do not share it for cross-context behavioural advertising.

Account, KYC and transaction data are stored on cloud infrastructure with industry-standard encryption in transit and at rest.

We keep KYC and transactional records for the minimum period required by applicable financial regulation (typically five years after account closure), then delete or irreversibly anonymise.

Marketing-only data is deleted on request.

Subject to local law, you have the right to access, correct, port and delete your personal data, and to object to or restrict certain processing.

To exercise any of these rights, email support@fluxfinance.io from the address registered on your account. We may need to verify your identity before acting.

FLUX operates internationally. Your data may be processed in jurisdictions other than your country of residence, under appropriate safeguards.

FLUX is not directed at children. We do not knowingly collect data from anyone under 18.

Privacy questions: support@fluxfinance.io.